Return Policy

Returns & Exchanges

At Mama Tried Store, we want you to love what you ordered. If something isn’t quite right, we’re here to help.

You may return most items within 30 days of delivery for a refund or exchange.

To be eligible for a return, items must be:

Items returned that do not meet these requirements may not be eligible for a refund.

The following items are not eligible for returns unless they arrive damaged or defective:

If you need a different size or color, we’re happy to help with an exchange if the item is in stock.

Please contact us before sending anything back so we can help process your exchange quickly.

To initiate a return, please contact us at:

Include:

We’ll provide instructions for sending your item back.

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Once your return is received and inspected, we’ll notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping charges are non-refundable.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.

Include a photo of the issue and your order number.